Contact Us

Email sales@inatech.com
Phone  
USA +1 925 2493001
UK +44 20 89017560
India +91 80 41148800
Belgium +32 2 7917721
ME +971 4 6091741
Egypt +20 2 24618641

 


Oracle Platinum Partner


Oracle Software Solutions Provider

24*7 Managed Services

We never forget that business is a moving feast and each technical breakthrough provides new opportunities that must be exploited for your growth. Flexibility is key.Not just during the set up phase. Change must be embraced across short and long term activities. Our commitment to proactive managed services has earned us a reputation amongst our peers. It’s a passion for excellence that never stops.

Our Modular approach

Inatech Solutions ensures flexibility by delivering as much or as little support as you require. In addition to flexible pricing and budget allocation, our modular iDBA or iBIZ programmes provide the optimum level and type of service against database, application servers and Business Application functionality.

This can be ‘always on’ or ‘called on’ when required, with most services available as an annual fixed service cost, a one-off cost or part of prepaid call-off units. Coverage can range from a few days to provide vacation cover to a full annual contract.

iDBA

Inatech's iDBA allows you to call upon experts, as needed, who will work behind the scenes or at your facilities to maintain performance and fix issues before they impact the business. You can be rest assured that the systems will be kept running 24/7 with proactive, qualified DBA experts monitoring performance on your behalf. With IT departments required to deliver more, quicker, better – it's vital that you have the backing you require.

What we deliver What this entails
Health check
knowing the risks and opportunities
Senior qualified Database consultant reviews your database setup and configuration advising in a written report on changes required to improve performance, reliability and security
Enhancement
improving reliability and scalability
Implementation of additional functionality such as Oracle RAC, Dataguard and Advanced Security or Microsoft Clustering and Replication. Initially a scoping exercise is carried out to ascertain the exact business requirements and plan for delivery including time and costs
Upgrade, Migration & Maintenance
increasing the business value
Provides for the application of a patch, security fix or an entire version upgrade or platform migration. In all cases a scoping exercise is conducted to ensure complete success followed by a written report detailing upgrade and migration methodology, initial system configuration and health, the benefits of upgrade, testing methodologies and performance tuning
Remote
unlimited fixes at all hours
A manned help desk, available for business hours or 7x24, provides online management of an Oracle and Application infrastructure over and above any break fix services offered by Oracle
Onsite
extra qualified support onsite
Highly qualified DBA consultants onsite, temporarily or permanently. Acting under your guidance and management, and backed up by remote DBA service, if required
Secure
confidence the in DSAS
Complete Database Security Assessment Service (DSAS) to businesses that rely on the security of the information held within their databases. The output is a complete report describing the security vulnerabilities, compliance and recommendations for problem resolution

iBIZ

Inatech’s new Managed service has been developed with you in mind. You stay in control – we complement your functional team. An expanded workforce, with insight from many years' relevant experience, will help you open the door to the opportunities presented by today’s Oracle and Microsoft technologies. With a larger, flexible team you can deliver more, meet your targets quicker and provide the business with the service it demands.

What we deliver What this entails
Functional Remote
unlimited fixes at your fingertips
A manned help desk, available for business hours or 7x24, provides online functional management of an Application infrastructure over and above any break fix services offered by Oracle or Microsoft
Functional CRS
improvement without disruption
Support and development for changes, extensions, modifications, localisations and interfaces – all backed by a thorough scoping exercise
Functional Onsite
extra qualified support onsite
Highly qualified functional consultants onsite, temporarily or permanently. Acting under your guidance and management, and backed up by remote functional service, if required
Studio
supporting you through the development cycle
Complete hosted managed infrastructure supports all aspects of an application implementation through Development, Test, Integration and UAT. This Linux or Windows-based service provides a quick start with instant availability for any part of the application development lifecycle
Hosted
reliable infrastructure
Hosted managed infrastructure and application to support your business